A platform interconnects different stakeholders, which can pursue different interests. This also inclu- des the operator of the platform. The platform operator has the task of making these interests as transparent as possible to all platform users. This is particularly the case when the content or functio- nality of the platform are influenced by the interests of individual actors, such as the order of search results. By the provision of suitable opt-in/opt-out functions, platform users should be given the opportunity to track and control the use and exploitation of the data they contribute in the platform operation in a differentiated manner.
Case studies from practice
Case study 1: ABB
The ABB Ability™ Data Manifesto serves as a starting point for discussions about new digital solutions and is intended to form the basic values for a trustful cooperation in digitalization. It describes three aspects that customer data are not becoming the property of ABB, that the customer always knows what ABB is doing with their data, and that the data are not passed on without the explicit consent of the customer, regardless of whether it is personal data or machine data.
Further information
Case study 2: Protiq
Protiq offers an open platform for 3D printing. The digital business model of the manufacturer of 3D printing in plastic, ceramics and metal involves the customer configuring, ordering and paying online. Protiq also operates an open portal where various service providers can offer their 3D printing services. On the marketplace, the customer is free to choose which service provider should complete his order.
Further information
9. Promoting transparent operation of digital platforms
A platform interconnects different stakeholders, which can pursue different interests. This also inclu- des the operator of the platform. The platform operator has the task of making these interests as transparent as possible to all platform users. This is particularly the case when the content or functio- nality of the platform are influenced by the interests of individual actors, such as the order of search results. By the provision of suitable opt-in/opt-out functions, platform users should be given the opportunity to track and control the use and exploitation of the data they contribute in the platform operation in a differentiated manner.
Case studies from practice
Case study 1: ABB
The ABB Ability™ Data Manifesto serves as a starting point for discussions about new digital solutions and is intended to form the basic values for a trustful cooperation in digitalization. It describes three aspects that customer data are not becoming the property of ABB, that the customer always knows what ABB is doing with their data, and that the data are not passed on without the explicit consent of the customer, regardless of whether it is personal data or machine data.
Further information
Case study 2: Protiq
Protiq offers an open platform for 3D printing. The digital business model of the manufacturer of 3D printing in plastic, ceramics and metal involves the customer configuring, ordering and paying online. Protiq also operates an open portal where various service providers can offer their 3D printing services. On the marketplace, the customer is free to choose which service provider should complete his order.
Further information